SheetGenius, Inc.

Support

Tell us which product you are using and what happened. We will get your question to the right place.

Contact

support@sheetgenius.com

We aim to reply within one business day. Include the product name or domain, the account email if one is involved, and a short description of what you expected and what happened.

Product help

  • SheetGenius

    Worksheets, quizzes, study guides, credits, billing, or account access.

    Email support →

  • Job Timer

    Time entries, projects, team access, reports, or billing.

    Job Timer help →

  • Another portfolio product

    Send the product name or web address and we will route the message.

    Email support →

A useful first message

Tell us the page or screen you were on, the steps that led to the problem, and the browser, device, or app version you used. A screenshot is helpful when it does not contain private information.

Please leave out

Do not email passwords, passkeys, API keys, recovery codes, or a full payment-card number. Redact sensitive values from screenshots and diagnostic examples.

Company inquiries

For partnerships, press, or questions about SheetGenius, Inc., use the same address and put the subject of your inquiry in the first line.