Job Timer
Job Timer Support
Professional time tracking assistance.
Common Support Requests
We're here to help with:
- Account access or password reset
- Project membership and hourly rate updates
- Clock in/out and time entry corrections
- Admin access and user management
- Report generation and data export
- Team collaboration features
- Billing and subscription questions
Before You Contact Us
To help us assist you more quickly, please include the following information in your message:
- Your account email — The email address associated with your Job Timer account
- App version — Find this in Settings → About (if available)
- Device information — Your device model and iOS version
- Steps to reproduce — Detailed steps showing how to recreate the issue
- Screenshots — Visual aids help us understand the problem faster
Quick Tips
Frequently Asked Questions
How do I edit a time entry?
Tap on any time entry in your history to view details and make edits. Admin users have additional editing permissions.
Can I track multiple projects?
Yes! You can be assigned to multiple projects and switch between them when clocking in.
How do I export my time data?
Admin users can generate reports from the Reports tab and export data in various formats.
Need General Support?
For questions not specific to Job Timer, visit our general support page.
Go to General Support →